Frequently Asked Questions
Everything you need to know about shopping with Mr Simple.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. Express options are available at checkout for faster delivery.
How do I process a return or exchange?
You can return any unworn items with original tags within 30 days of purchase. Simply visit our online returns portal to generate a prepaid shipping label.
What materials are used in Mr Simple apparel?
We prioritize high-quality, sustainable fabrics like organic cotton, heavy-weight linen, and premium wool blends to ensure durability and comfort.
How can I track my order status?
Once your order ships, you will receive an email notification with a unique tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment options like Afterpay.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a relaxed fit.